Idea management software
Ideas from every source in one place to inform what you build next
Capture ideas from customer conversations, your team, and your CRM. Organize, prioritize, and ship what drives revenue.
No credit card required
Capture, organize, and collaborate on the most valuable ideas
One organized home for every idea
Canny Ideas is the internal workspace for every idea, organized by product area and team.
- Every idea is triaged automatically to the right product area, into a structure your team controls
- Related ideas connect automatically, so duplicates collapse into one clear signal
- Keep ideas internal, or publish any idea to Portal for customer feedback
- Create segments and views to focus on key customers and team objectives
Capture every idea, wherever it starts
Ideas come from everywhere: sales calls, CS check-ins, your own team, and executive strategy. Canny brings them into one place.
- Autopilot captures feedback from Gong, Intercom, Zendesk, and dozens of other sources
- Your team adds ideas directly in Canny or from Slack where product conversations are already happening
- Sales notes and opportunities flow in from Salesforce and HubSpot, revenue context attached
- Customers share and vote on ideas through a public Portal
Build for revenue, not the loudest voice
The loudest request is rarely the most valuable. Canny ranks ideas by what they're worth.
- See the ARR, opportunity value, and customer demand behind every idea
- Build custom scores from the factors your team weighs most
- Create roadmap views that rank the highest-value ideas at the top
Innovate from feedback, not in a silo
Good ideation starts with what customers tell you, not a brainstorm in a vacuum.
- Add context to ideas with notes, files, and links, and connect the customers asking
- Engage customers directly through Portal to learn what they actually want
- Co-create with customers instead of guessing what they want
- Your whole team shapes ideas in one place, not scattered across docs
Ship ideas, then close the loop
An idea isn't done when you decide to build it. Keep stakeholders updated as you progress.
- Sync ideas with Linear, Jira, or ClickUp to pull in engineering updates
- Show customers what you're building and what's next on a public roadmap
- Notify customers through changelog the moment their idea ships
- Stakeholders see every status change without another status meeting
A few of the companies who use Canny's idea software
CircleCI uses Canny's collaborative idea management systems to foster open innovation
“[The product managers are] really able to go in and own that experience with their users. It's definitely driven a lot of their product decisions.”
Liya AiProduct Operations Manager, CircleCIMercury relies on Canny's idea voting tools to evaluate ideas based on user interest
“Voting has been powerful in [identifying] how big an issue is. Sometimes [it seems] like a great idea. But, maybe like there's only a few people that feel that way.”
Ida StrömSenior Product Designer, MercuryCanny helps Axios drive innovation and identify their most promising ideas
“Canny made the most important and urgent user feedback stand out, so we could innovate our product and deliver an even better experience for our audience.”
Marcus MorettiProduct Development Lead, AxiosFrequently asked questions
How much does it cost?
You can start free and manage ideas right away. For teams with a more involved process, paid plans add advanced features and integrations. See the pricing page, or talk to our team.
How do I collect ideas using Canny?
Several ways. Ideas come in from customer conversations through Autopilot, from your CRM, from your team in Slack or directly in Canny, and from customers on a public Portal. It all lands in one place, organized and ready to prioritize.
What integrations does Canny offer?
Canny connects to the tools your team already uses: Gong, Intercom, Zendesk, Slack, Salesforce, HubSpot, Linear, Jira, and more. See the full list on our integrations page.
Can Canny help my innovation process?
Yes, by grounding it in what customers actually say. Capture feedback as ideas, dig deeper with the customers who raised them, and develop the strongest ones with your team. Keep ideas internal while you explore them, then share to a public Portal when you want their input. The result is innovation built on real demand, not guesswork.
How can you help me prioritize ideas?
Rank ideas by what they’re worth to the business. Build custom scores from the factors you choose, like ARR, opportunity value, effort, and customer demand. Then focus on the highest-scoring ideas first, with revenue in full view.
Bring every idea into one workspace
Free sign up · No credit card required